Replacing Lost or Damaged Documents in Florida

TALLAHASSEE, Fla. – The Hurricane Michael disaster may result in the loss of important documents, but Florida residents have ways to replace them. Here is a list of some useful websites and telephone numbers:

SNAP CardsPhone: Agents available 8 a.m. to 5 p.m.Monday-Friday at 866-762-2237Website: www.myflfamilies.com

Green Cards:

Phone: 800-375-5283

Website: https://go.usa.gov/xPyWb

Birth and Death Certificates:

Phone: 850-245-4444

Websites:Birth Certificates: http://www.floridahealth.gov/certificates/certificates/birth/index.html

Death Certificates: http://www.floridahealth.gov/certificates/certificates/death/index.html

Florida Driving Licenses:

Phone: 850-617-3000

Website: https://go.usa.gov/xPyW8

Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:

Phone: 877-275-3342

Website: https://www.fdic.gov/

Credit Cards – Contact the appropriate issuing institution:

Visa: 800-847-2911https://usa.visa.com/support/consumer/lost-stolen-card.html
MasterCard: 800-627-8372https://www.mastercard.us/en-us/consumers/get-support.html
Discover: 800-347-2683https://www.discover.com/credit-cards/help-center/
American Express: 800-327-1267https://www.americanexpress.com/us/content/help/lost-stolen-card.html

Credit Reports: Equifax, Experian or TransUnion

Phone: 877-322-8228

Website: https://www.annualcreditreport.com/index.action

Social Security Cards:

Phone: 800-772-1213

Website: https://www.ssa.gov/ssnumber/

Fraud Alerts or a Credit Freeze:Both are free. But there are important differences between these two options:

An extended fraud alert means that a business must verify your identity before it issues new credit. An extended fraud alert, lasting seven years, is available only to identity theft victims. To get an extended fraud alert, you’ll first need an Identity Theft Report, which you can create at IdentityTheft.gov.
A freeze generally stops all access to your credit report, while a fraud alert permits creditors to get your report as long as they take steps to verify your identity. A freeze is available to anyone, whether or not you are a victim of identity theft. For more information, visit https://go.usa.gov/xPyWX.